Privacy Policy
Welcome to Pod Rancher. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Quick Summary
| What We Collect | Why | Your Control |
|---|---|---|
| Email & name | Account creation | Edit or delete anytime |
| Collection data | Core app functionality | Full control in-app |
| Photos | Document your collection | Delete anytime |
| Usage data | Improve the app | Limit in settings |
We do not sell your personal information.
Information We Collect
Information You Provide to Us
Account Information
- Email address
- Name (optional)
- Password (encrypted)
- Profile photo (optional)
Collection Data
- Bin/colony information (species, morphs, population estimates)
- Care logs (misting, feeding, substrate changes, observations)
- Photos of your isopods and enclosures
- Notes and descriptions you add
- Location labels for your bins (e.g., "Rack A, Shelf 2")
Transaction Information (Paid Subscribers)
- Subscription tier and status
- Payment history (processed by our payment provider; we do not store full payment card details)
Information Collected Automatically
- Device type, model, and operating system
- Unique device identifiers
- App version and usage patterns
- Crash logs and performance data
We do not collect precise GPS location. General location may be inferred from IP address for analytics purposes only.
How We Use Your Information
- Provide the Service: Create your account, store your collection data, send care reminders
- Improve the App: Analyze usage to enhance features and fix bugs
- Communicate: Respond to support requests and send important updates
- Process Payments: Manage subscriptions and billing
- Protect the Service: Detect and prevent fraud, abuse, and security issues
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers
| Provider | Purpose |
|---|---|
| Clerk | Authentication |
| RevenueCat | Subscription management |
| Cloudinary | Photo storage |
| Expo | Push notifications |
These providers are contractually obligated to protect your data.
Legal Requirements
We may disclose your information if required by law or to protect our rights, prevent fraud, or ensure safety.
Data Storage and Security
- Your collection data is stored locally on your device
- Account data is stored on secure cloud servers in the United States
- We use encryption in transit (HTTPS/TLS) and at rest
- We retain data as long as your account is active
- After deletion, we remove personal data within 30 days
Your Rights and Choices
You have the right to:
- Access: View and export your data
- Correct: Update your account information
- Delete: Remove your data or entire account
- Opt-Out: Disable notifications and limit analytics
California Residents (CCPA): You have additional rights including knowing what data we collect, requesting deletion, and opting out of data sales (we do not sell your data).
European Residents (GDPR): You have additional rights including data portability, restricting processing, and lodging complaints with supervisory authorities.
Children's Privacy
Pod Rancher is intended for users of all ages, including those under 13. We do not knowingly collect personal information from children under 13 without parental consent. Parents can contact us to review or delete their child's data.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy and updating the date. For material changes, we will send an email notification.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Pod Rancher LLC · A Kaboom Customs LLC Company